Privacy Policy


What Does Reliance Bank Do With Your Personal Information?

Rev. Date 9/14

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number
  • Account balances
  • Payment history
  • Transaction history
  • Credit history
  • Account transactions
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Reliance Bank chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Reliance Bank Share? Can You Limit This Sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes –
to offer our products and services to you		 Yes No
For joint marketing with other financial companies Yes Yes 
For our affiliates’ everyday business purposes –
information about your transactions and experiences		 Yes  Yes 
For our affiliates’ everyday business purposes –
information about your creditworthiness		 No We don't share
For our affiliates to market to you Yes  Yes 
For nonaffiliates to market to you No We don't share

To Limit Our Sharing
Call 814-949-6244 or 800-570-0876.
Please note, if you are a new customer, we can begin sharing your information 30 days from the date we provided or sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at anytime to limit our sharing.
Who We Are
Who is providing this notice? Reliance Bank and its affiliated companies.
How does Reliance Bank protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. If we contract with third parties to provide specific services for us, we require them to agree to adhere to our security and privacy guidelines. 
How does Reliance Bank collect my information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
(See below for more on your rights under state law.)
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. Reliance Bank does not share with affiliates.
Non‑Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies. Reliance Bank does not share with non-affiliates.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Reliance Bank does not jointly market.
Other Important Information
In accordance with California law, Reliance Bank will not share information we collect about California residents with companies outside of Reliance Bank, except as permitted by law, such as legal processes or as required to service your account. We will limit sharing within our company to the extent required by applicable California law.